Privacy Policy

This Privacy Policy ("Policy") is published by 69pkr, operating at 69pkr.vip ("the Platform", "we", "us", "our"). It describes how we handle personal data relating to users ("you") who register, browse, deposit, bet, or otherwise interact with any 69pkr service. This Policy should be read alongside our Terms & Conditions and applies to all personal data collected through the 69pkr website and any related communications channels.

1. Introduction

69pkr is built specifically for Pakistani players and we understand that privacy has particular significance for users accessing online entertainment services in Pakistan. Many of our users in Karachi, Lahore, Islamabad, Rawalpindi, and Faisalabad choose to keep their recreational gambling activity private, and we respect that. This Policy governs what data we collect, why we collect it, who we share it with, how long we keep it, and how we protect it.

By registering an account on 69pkr, making a deposit, or placing a bet, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

2. Data Controller

For the purposes of this Policy, the data controller responsible for your personal data is 69pkr, operating the platform accessible at 69pkr.vip. All data protection enquiries, access requests, and erasure requests should be directed to our Data Protection contact at: [email protected]

3. Data We Collect

3.1 Account Registration Data

When you register a 69pkr account, we collect: full name, date of birth, email address, mobile phone number, residential address (country/city), username, and password (stored as a salted hash). Date of birth is collected to verify that you meet the minimum age requirement of 18 years.

3.2 Identity Verification (KYC) Data

To comply with anti-money laundering obligations and to verify your identity before processing withdrawals, 69pkr may request: a copy of a government-issued identity document (CNIC, passport, or driver's licence), a selfie for liveness verification, and proof of address (utility bill or bank statement). KYC documents are processed by our verification partner and are stored securely in encrypted form.

3.3 Financial Transaction Data

69pkr records all deposit and withdrawal transactions, including: transaction amount in PKR, payment method used (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Skrill, USDT TRC20), partial payment instrument identifiers (last four digits of bank account or wallet identifier), transaction timestamps, and transaction reference numbers. We do not store full payment card numbers or full wallet credentials.

3.4 Betting and Gaming Activity Data

We record all bets placed through the 69pkr sportsbook and all gaming sessions in the 69pkr Casino and slots sections. This includes: event and market selected, stake amount, odds at time of acceptance, settlement outcome, casino game name, session duration, and cumulative wagering figures. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.

3.5 Technical and Usage Data

When you access 69pkr, we automatically collect: IP address, device type and operating system, browser type and version, screen resolution, referring URL, pages visited within the platform, and session timestamps. This data is used for security monitoring, fraud detection, and platform performance optimisation.

3.6 Communications Data

If you contact 69pkr support via live chat or email, we retain records of those communications for the purpose of resolving your query, training, and quality assurance. Support communications are retained for a period of 24 months from the date of the most recent interaction.

4. How We Use Your Data

69pkr uses your personal data for the following purposes:

Purpose	Data Categories Used
Account creation and management	Registration data, technical data
Age and identity verification	Date of birth, KYC documents
Processing deposits and withdrawals	Financial transaction data, KYC data
Settling bets and resolving disputes	Betting activity data, registration data
Fraud detection and security monitoring	Technical data, transaction data, betting data
Anti-money laundering (AML) compliance	KYC data, financial transaction data
Responsible gaming monitoring	Betting activity data, session data
Customer support	Communications data, registration data
Platform analytics and performance	Technical and usage data (aggregated/anonymised)
Sending transactional notifications	Email address, phone number

69pkr does not use your personal data for profiling for marketing purposes, does not sell your data to advertisers, and does not use your data to make automated decisions that produce legal effects without human review.

5. Legal Basis for Processing

69pkr processes your personal data on the following legal bases:

• Contractual necessity – Processing required to perform the agreement between you and 69pkr (providing the platform, processing transactions, settling bets);
• Legal obligation – Processing required to comply with applicable anti-money laundering, identity verification, and data retention laws;
• Legitimate interests – Processing for fraud prevention, security monitoring, and platform abuse detection, where these interests are not overridden by your rights;
• Consent – Where you have provided explicit consent, for example for optional marketing communications (which you may withdraw at any time).

6. Data Sharing

69pkr shares personal data only in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Skrill, and cryptocurrency processing partners receive the minimum financial data necessary to execute your deposit or withdrawal transaction;
• KYC/identity verification providers: Third-party verification partners receive the documents you submit for identity verification purposes;
• Game software providers: Evolution Gaming, Ezugi, Pragmatic Play, PG Soft, JILI, and other casino game providers receive a pseudonymous player identifier and game session data necessary to operate live dealer tables and RNG games. These providers do not receive your full name, address, or financial details;
• Regulatory and law enforcement authorities: 69pkr may disclose personal data where required to do so by applicable law, court order, or lawful regulatory request;
• Professional advisers: Legal, audit, and compliance advisers acting under obligations of professional confidentiality.

In all cases, data sharing is governed by data processing agreements that require third parties to maintain appropriate security standards and prohibit use of your data for any purpose other than the stated purpose.

7. Cookies & Tracking Technologies

69pkr uses cookies and similar technologies to operate the platform, maintain your login session, detect fraud, and analyse aggregate platform usage. The categories of cookies used include:

• Strictly necessary cookies: Session authentication, CSRF protection, load balancing. These cannot be disabled without breaking core platform functionality;
• Functional cookies: Remembering your preferences such as odds format, language, and display settings;
• Analytics cookies: Aggregated, anonymised data on how users navigate the platform, used to improve performance. No personally identifiable data leaves 69pkr's analytics infrastructure for third-party use.

69pkr does not use advertising or retargeting cookies. Third-party social media tracking pixels are not embedded on 69pkr pages.

8. Data Retention

69pkr retains personal data for the following minimum periods:

• Account registration data: for the duration of the account and a minimum of 5 years following account closure;
• KYC documentation: minimum 5 years from the date of the most recent transaction on the account;
• Financial transaction records: minimum 5 years from the transaction date;
• Betting and gaming activity records: minimum 5 years from the date of the activity;
• Support communications: 24 months from the most recent interaction;
• Technical/usage logs: 12 months on a rolling basis.

These retention periods reflect regulatory requirements applicable to 69pkr's operating jurisdiction. Where retention is no longer required by law or legitimate interest, data is securely deleted or anonymised.

9. Data Security

69pkr implements the following technical and organisational security measures:

• AES-256 encryption for personal data at rest;
• TLS 1.3 for all data in transit between your device and our servers;
• Bcrypt hashing with salt for all stored passwords;
• Role-based access controls — only staff with a legitimate operational need can access personal data, and all access is logged;
• Regular penetration testing and vulnerability assessments by independent security firms;
• Multi-factor authentication on all 69pkr internal systems;
• Data breach incident response procedures with mandatory notification timelines.

While 69pkr implements these measures, no internet transmission or electronic storage system is 100% secure. You are encouraged to use a strong, unique password for your 69pkr account and to enable two-factor authentication.

10. International Data Transfers

Your personal data may be processed by 69pkr's infrastructure or third-party service providers in jurisdictions outside Pakistan. Where data is transferred internationally, 69pkr ensures that appropriate safeguards are in place — including contractual clauses that bind recipients to privacy and security standards equivalent to those described in this Policy. By using the 69pkr platform, you consent to such international transfers subject to these safeguards.

11. Your Rights

Subject to applicable law and regulatory restrictions, you have the following rights regarding your personal data held by 69pkr:

• Right of access – You may request a copy of the personal data 69pkr holds about you;
• Right to rectification – You may request correction of inaccurate or incomplete personal data;
• Right to erasure – You may request deletion of your personal data, subject to our legal retention obligations;
• Right to restriction – You may request that we limit how we use your data in certain circumstances;
• Right to object – You may object to processing based on our legitimate interests;
• Right to withdraw consent – Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact us at [email protected] with your registered account email address. We will respond within 30 days. We may need to verify your identity before processing a request.

12. Children's Privacy

69pkr's platform is strictly for users aged 18 and above. We do not knowingly collect personal data from individuals under 18 years of age. If you believe that a person under 18 has registered a 69pkr account, please notify us immediately at [email protected]. Upon confirmation, we will close the account, delete the associated personal data, and return any deposits made (net of any withdrawals), as detailed in our Terms & Conditions.

13. Responsible Gaming & Data

As part of 69pkr's responsible gaming programme, we use your betting and gaming activity data to identify patterns that may indicate problem gambling behaviour. Where such patterns are detected, 69pkr may proactively contact you with information about self-limitation tools or responsible gaming resources. This use of your data is based on our legitimate interest in preventing gambling harm and our obligations under applicable responsible gaming standards. For more information on the tools available, visit our Responsible Gaming page.

14. Third-Party Links

The 69pkr platform does not contain links to third-party websites or services. This Policy applies solely to data collected through 69pkr.vip.

15. Policy Updates

69pkr may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform functionality. Material changes will be communicated to registered users via the email address on file, with no fewer than 14 days' notice before the revised Policy takes effect. The effective date at the top of this Policy will be updated on each revision. Continued use of the 69pkr platform after the effective date of any revision constitutes your acceptance of the updated Policy.

16. Contact Us

For all privacy-related enquiries, data access requests, or complaints, please contact the 69pkr Data Protection team:

Email: [email protected]
Platform: 69pkr.vip
Response time: Within 30 calendar days for data subject requests; within 5 business days for general enquiries.

This Privacy Policy was last updated on 1 January 2026. This version supersedes all prior Privacy Policy documents published in relation to 69pkr.